The Smart Online & App-Based
Bankruptcy Questionnaire

IF I could give them a 12 star rating I WOULD! No one likes to even think about bankruptcy, it was so intimating to even think about for me! My point of connect was Ezer, and let me tell you.... helpful is an understatement! He takes all of that stress away in such a professional and timely manner, while also keeping the energy light and enjoyable! You can tell from the assistants to the lawyers, they genuinely care about their clients! They worked with me on a very doable payment plan for a very affordable retainer fee and before I knew it, the process had begun! I can go on and on about how thorough and amazing Ezer has been! Thank you for helping me gain my financial freedom back! Truly cannot thank you all enough.

We're a small but growing two-attorney consumer bankruptcy, and consumer protection law firm currently handling between 30 and 40 new Chapter 7 and Chapter 13 cases each month. As our volume increased, we found it essential to adopt a software solution that could keep our intake, document management, and workflow organized without bogging down our staff. Our office had relied on BestCase since 2003, but over time it became increasingly outdated and slow to adapt to modern technology and automation needs. While we still maintain a multi-user BestCase license because BK Questionnaire does not yet support direct filing, that functionality is reportedly coming soon — at which point we intend to fully transition. We evaluated several competing platforms, including Glade, which proved to be both costly and disappointing in terms of performance and support (and we're clearly not the only firm that feels that way). After testing multiple options, BK Questionnaire emerged as the best solution by a wide margin. It does everything Glade failed to do — and more. The developer of BK Questionnaire has been responsive, hands-on, and willing to customize the system for our workflow. It's user-friendly for both clients and staff (our paralegals and attorneys love it). It integrates well with our internal processes, and comes at a fraction of the cost of the legacy software. In short, we're getting a more efficient, modern system for less money — a win for both productivity and profitability. IMO you would be foolish not to use this excellent software..

BK Assistant provides an excellent service!

I was extremely happy to get Ezer as my tech support when I called in. My documents were not uploading and it was very frustrating. Not only did Ezer provide excellent customer service, and exceptional turnaround time to complete this task, but he was very compassionate and understanding during this difficult time. Ezer goes up and beyond with his excellent customer service. He is well deserving of a raise and I truly hope he is recognized for his amazing customer service skills that far exceed and extend outside tech support. He is definitely an asset to this company! 5 out of 5 stars for sure! 😊

I was talking with knowledgeable people

Mike was very helpful and specially very patience.I really appreciate his help, thank you Mike

Great experience. Made the process stress free.

Mike was great very helpful and informative.

Everyone at this firm has been patient and kind through this experience and able to answer all my questions. Highly recommend for Bankruptcy. They made the process quick and easy

We had a great time. I was not able to do much without help, which was patiently given. We accomplished what we planned but I need to find and input more information. I was very impressed of his kindness.

This system is user friendly and really works well. Mike is also really helpful when it comes to questions and specific details.

Very good customer service and very helpful

Mr. Mike was very patient with me. I told him that I was not computer savvy cell phone. He had the patience and help me how to do this. Thank you, Mr. Mike.

The questionnaire was the best interactive questionnaire I have ever filled out! Michael Croak's phone session with me was extremely helpful in permitting the most accurate response to the various questions. He is very kind, understanding and patient---just who one needs in these trying times!

My assistant was great. He was patient and needed to be, I'm not real good with computers and he helped me calm down to where we could get the process taken care of. He definitely knows what he's doing, whether it's on the computer or keeping his client calm.

Mike was very helpful and made the process so much easier.

Mike makes it easy and is really helpful with filling out what we need to in the app. Love the experience

What a relief, working with Mike made the entire process so much easier because he is very helpful and knowledgeable. I highly recommend!

Mike was very professional and courteous.

My experience with BK the assistant was great! He took his time, walked me through how to do the things I needed to do. He encouraged me and relieved the anxiety that I had over this process. Very good service and very nice and professional individual who has guided me through this process!!

Mike was very helpful and patient with me thru the whole process

Very knowledgeable and helpful and pleasant to talk to.

Mike made a very stressful moment in my life a lot easier

Mike and this app have become indispensable to my bankruptcy law practice, in a VERY short time. The app clarifies data, reduces no-shows for consultations, and shortens our time to filing considerably.

Mike is great very helpful and patient !

They are the best.

It was awesome. A awesome team to work with. I recommend this law firm to everyone.

Michael croak was and is extremely helpful with document upload and easy to talk with considering the lack of understanding on my behalf. Thank you!!

Provided personal attention for my needs. My experience with my case could not have been any better!

I got great customer service with Mike! He was kind, knowledgeable, and fast. I appreciate his time.

Mike Made it easy to understand the process ,answer all the questions , very professional and knowledgeable I will give them 5 stars and recommend to anyone who needs their professional help

We have transitioned over to using BK Assistant for our clients to use as their complete questionnaire. The questionnaire flows very well, is easy to navigate, and is user-friendly for our clients. Also, the customer service received by Mike Croak is very timely, detailed, and greatly appreciated. Thank you, Mike.

Easy to mavagate

Mike was very knowledgeable and on point with all of his work.

This is a great product! It is making it so much easier to collect the necessary documents and information from clients. Being able to start and stop is very helpful for my clients and having one spot to upload support documents is great. The support for this is another big plus; the BK Assistant team goes above and beyond in delivering value. Big thumbs up!

Our entire firm and staff have integrated BKA's system & app into our Bankruptcy service. Our Attorneys & paralegals prefer it to every other software and crm used in the past. They are extremely happy with it's interface. Even the newer staff member's pick up the process easily. Mike himself is VERY helpful and sharp. I sincerely vouch for both the company, the app, the capabilities of the software, and Mike himself. 100% 5/5 satisfied. Excited to see the app and software evolve and grow.

This company is extremely knowledgeable and made it a very easy and pleasant experience. This has been a very stressful period and having BK Assistant help me guide me through this process, It was almost as if I had my own paralegal or attorney with me in the comfort of my living room walking me step by step. I hope nobody has to ever file a bankruptcy however if you do, i would recommend this company above any. Thank you for making this process a smooth one and helping me through this process.

Do everything your self! (Watch videos input all data and upload all documents solo). Then schedule an appointment to review everything before submitting to attorney. Using their help before then will make it take longer and delay things. Would be better if they had more then 1 guy reviewing everything also but he's smart at least

Mike was very professional and helpful throughout the entire call.